Delivery Information

Standard UK Mainland delivery is charged at £12

With the following exceptions:

FREE delivery on UK Mainland orders over £99
Scottish Islands/Highlands: £25
Postcodes starting IV40 & IV54: £25
Isle Of Man: £18
Northern Ireland: £20
Channel Islands & Scilly Isles: £25

Our standard delivery time to mainland UK is 7-10 working days from placing the order. However, during our Seasonal Sales when demand is very high this may extend to 14 working days.

Delivery to  Europe is up to 14-21 working days from the date of placing the order.

Europe: The postage is charged at £25 per delivery address for orders of  smaller items.  

Bulky items will be charged at ahigher rate - we will contact you to confirm the extra delivery cost.

International Orders

We are happy to send items worldwide.  Please email us for a price for delivery to your country.  Please note that shipping quotes for international deliveries are always approximate until the items have been packed and are ready to be shipped, and, at that stage, we reserve the right to levy a further delivery charge if necessary.  You will always be informed if there is a need for us to do this.   Please contact us before placing an order if you would like further information or have any queries regarding international orders.

Duty and customs

If your order is to be delivered outside the European Union, it may attract import duty and local sales taxes which must be paid upon receipt of the shipment. These rules vary by country and your local government determines duty and customs charges.

Please note: Someone must be at the delivery address when the item arrives in order to sign for it or the package will be returned to the depot.

Email/Telephone Enquiries

We aim to respond to enquires made via email or telephone within 24 hours; however, at busy times this may not always be possible and may take longer time.   If you have not received a response after 3 days, please let us know immediately.